Last Updated: September 24, 2026

App Name: A2M Express

Operated by: A2M Express Cambodia


This Privacy Policy explains how A2M Express collects, uses, processes, and safeguards your data in alignment with our App Store privacy disclosures.

  1. DATA TYPES WE COLLECT We collect five specific data types to provide logistics and delivery services:
  2. Name: Identifies senders and recipients for parcel shipping, delivery handoffs, and receipts.
  3. Phone Number: Used for account verification (SMS OTP), shipment coordination, driver calls, and status updates.
  4. Physical Address: Used for origin pickup, routing, destination delivery, and automated rate calculations.
  5. User ID: Unique account identifier assigned to maintain your profile, past booking history, and preferences.
  6. Device ID: Hardware or advertising identifiers used for push notifications, diagnostic stability, fraud prevention, and analytics.
  7. HOW WE LINK AND PROCESS YOUR DATA
  8. Data Linked to You: Your Name, Phone Number, Physical Address, and User ID are directly linked to your identity and user account to perform deliveries and provide customer support.
  9. Data Not Linked to You: Non-identifying diagnostics, device attributes, and certain usage logs may be processed in an aggregated, non-identifiable form to monitor performance and improve stability.
  10. Data Used for Tracking: Certain device identifiers may be utilized to evaluate marketing campaign performance and track interactions across third-party services.
  11. PURPOSES OF USE
  12. We use the collected information to:
  13. Schedule, dispatch, route, and complete parcel deliveries.
  14. Provide real-time delivery notifications and courier tracking.
  15. Authenticate login sessions and protect against fraudulent bookings.
  16. Monitor app performance, resolve technical bugs, and improve user experience.
  17. DATA SHARING
  18. We only share information necessary to fulfill delivery requests:
  19. Assigned couriers receive only the recipient name, delivery address, and contact number needed to complete the drop-off.
  20. Cloud storage and infrastructure vendors store backend records securely.
  21. We do not sell your personal contact information to third parties.
  22. SECURITY AND RETENTION
  23. We retain shipment history and profile records for as long as your account remains open or as necessary to comply with legal, tax, and accounting standards.
  24. Data transfers between your device and our servers are encrypted using standard security protocols (TLS/HTTPS).
  25. YOUR RIGHTS AND ACCOUNT DELETION
  26. You may view, update, or request the permanent deletion of your personal account data at any time via the in-app settings (Settings > Account > Delete Account) or by emailing support.
  27. CONTACT INFORMATION
  28. For questions or privacy inquiries, contact:
  29. Email: a2mexpress5678@gmail.com
  30. Address: Phnom Penh, Cambodia